It could be. It’s more likely that the key has fully discharged, lost its coding and will have to be re-coded along with the car and any spare keys you might have. Try to use both keys equally and often to prevent losing the coding. There has been no satisfactory explanation as to why they do this. If the battery is low the indicators will flash 9 times quickly (indicating you can use it 100 times more – so change the battery asap). When changing batteries observe correct polarity and change them promptly. Batteries are available in many retail outlets and garages. The battery size is CR2016. See the handbook for how to replace the battery.
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Smart Car Specialist
Unit 10
Foundation Units
Westfield Road
Slyfield
Guildford
Surrey
GU1 1SF