It’s probably the exterior handle. The handle’s cable has to make a tight turn (through 180 degrees) once inside the door and the cable suffers and becomes stiff and finally breaks. A new unit with Bowden cable is usually required. Inner handle not working – usually just the cable unless the inner handle is faulty too.
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Smart Car Specialist
Unit 10
Foundation Units
Westfield Road
Slyfield
Guildford
Surrey
GU1 1SF